For contracted providers


In The Employee Advantage product, specialists are tiered as follows:

Tier 1: This tier includes UMass Memorial specialists and other affiliated specialists. Members will pay a lower copayment when they see a Tier 1 plan specialist.

Tier 2: This tier includes all other plan physicians in The Employee Advantage provider network.

Look up your tier

Provider Tools

Our Web-based tools reduce paperwork, save valuable time, and improve communication—and they’re available at no cost to you!

For access to:

  • Eligibility verification
  • Claims metric report
  • Secure file transfers
  • PCP panel report
  • Referral monitoring report

please visit the Providers' section on

Important information