The advantage: High-quality care from some of the region’s top health care professionals!

Network

The Employee Advantage network includes all UMass Memorial member hospitals and providers—our experienced clinicians, nationally-acclaimed specialists and innovative medical technology. It also includes the entire Fallon Select Care network, which is made up of more than 42,000 providers in Massachusetts and Southern New Hampshire.

The Employee Advantage is an HMO plan, which means that in order for you to receive coverage for services, you need to see in-network providers. If you choose to see a provider who is not in The Employee Advantage network, services will not be covered. The only exception is emergency care—with The Employee Advantage, you are covered for worldwide emergency care, no matter where you receive it.

If you need assistance in finding a UMass Memorial primary care physician who is accepting new patients, please call UMass Memorial Physician Referral Services at 1-800-431-5151, Monday — Friday,
8 am to 5 pm.

Specialist tiers

There are two tiers of specialists in The Employee Advantage network.

Tier 1 includes our own UMass Memorial specialists and other affiliated specialists.

Tier 2 includes all other specialists in The Employee Advantage provider network.

THE ADVANTAGE: When you see a Tier 1 specialist, you will have a lower copayment.

Find a doctor

If you have any trouble finding a provider in this list, please call us at  1-877-498-1188 (TTY users please call TRS Relay 711.) Monday, Tuesday, Thursday, and Friday from 8 a.m. to 6 p.m. and Wednesday from 10 a.m. to 6 p.m.

Important information

Other information