Tools and resources

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Member Connect Team
Our Member Connect Team is here to help you maximize the benefits of your health plan, The Employee Advantage. The Member Connect Team works with you to resolve any issues or problems you may have – regardless of how long it may take to come to a resolution. Each member of the Member Connect Team is an expert at helping members navigate through the many nuances of their health plan, and to deliver solutions that allow our members to focus on other, more important things in their lives.

You can reach the Member Connect Team at 1-877-498-1188.

Healthwise Knowledgebase 
The Healthwise Knowledgebase is an online health encyclopedia which features information on diseases, conditions, medications and other health topics. 

Nurse Connect
Access registered nurses and other health care professionals 24 hours a day, seven days a week, 365 days a year. Call 1-800-609-6175 (TDD/TTY: 1-800-848-0160).

Important information

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